Refund Policy
Fair. Fast. Built for serious learners.
Because your time and trust are priceless.
The Complete Picture
Digital Products & Instant Access
All courses on CodeNFacts are delivered instantly upon successful payment. Once the course is unlocked in your dashboard, ownership is transferred and refunds cannot be issued. This is industry standard for digital education platforms worldwide.
Refund Eligibility Windows
- 48hrsTechnical & Access Issues
Full refund or instant fix. No questions.
- 7daysQuality Guarantee
If the course doesn’t match the preview or description.
What Is Not Refundable
Refund Journey in 4 Steps
Submit Your Request
Email support@codenfacts.in with order ID, purchase email, screenshot of issue, and reason. Must be within eligibility window.
Smart Verification
Our AI + human team cross-checks access logs, payment records, and course metadata in under 24 hours.
Swift Resolution
Approved refunds hit your original payment method in 3-7 business days. Technical issues resolved same-day.
Feedback Loop
Every case helps us improve. You’ll receive a personalized thank-you + 10% off your next course as goodwill.
Still Have Questions?
We answered the most common ones below
We’re here for you
Whether it’s a technical hiccup or you simply want to talk about your learning goals - our team responds within hours, not days.
Email Us Now → support@codenfacts.inLAST UPDATED • 24 FEBRUARY 2026 • CodeNFacts PRIVATE LIMITED